FAQs

Browse our most frequently asked questions below. If we haven’t answered your question, please get in touch via the Contact Us page.

Framework
Details

What areas does the framework cover?

Lot 1 – Executive and Interim Recruitment
Lot 2 – Permanent Recruitment
Lot 3 – HR Consultancy
Lot 4 – HR marketing Solutions

How many providers are on each lot?

Lot 1: Executive & Interim Recruitment
8 providers

Lot 2: Permanent Recruitment
8 providers

Lot 3: HR Consultancy
8 providers

Lot 4: HR Marketing Solutions
3 providers

How do we monitor compliance and effective delivery through the contracts?

The framework management will be covered by the London Borough of Waltham Forest and YPO, this consists of quarterly review meetings and monthly management information.

Regular user surveys and meetings will also be conducted and the results shared to ensure that the quality of service is of a high standard.

How were the providers assessed to be able to get onto the framework?

The procurement process was run by the London Borough of Waltham Forest in Partnership with YPO, the Open procedure was followed and all pre-qualification questions were asked and evaluated. Each lot had specific questions and pricing asked and these were evaluated by the London Borough of Waltham Forest, YPO and other supporting organisations.

Direct Award
What is a direct award?

A direct award allows organisations to select a provider on the framework that will provide them with the most advantageous service in relation to quality and price. There is direct award criteria and pricing available for all 4 lots on the framework, please see the relevant lot page.

If you wish to carry out a direct award you will need to assess the providers on the lot and understand the pricing structure available.

Once you know which provider you wish to use then you will just need to complete the direct award form. This can either be complete online, downloaded or requested from YPO or London Borough of Waltham Forest. This form sets out the requirements and timescales involved. This can then be sent to the provider either through this website or directly from your organisation.

On agreement of the requirements you will then be required to complete the order form, please note that if you use the online form then you don’t need to complete the downloadable order form as well.

Further
Competition

What is a further competition?

A further competition allows organisations to create a set of questions and specific pricing to ask providers on the lot. The further competition would then be distributed to all of the providers on the lot.

If you wish to carry out a further competition you will need to think about the key questions and specific pricing that you would like to ask the providers.

Once you have those ready you can utilise the LGRP template document that will guide you through the process. Please remember that this is a guidance document and it can be amended to suit your needs.

The further competition should be submitted to all providers and the deadline should be consistent for the providers. Once the providers have responded to the deadline, you will then need to evaluate their bids. On agreement of the requirements you will then be required to complete the order form. Please note that if you use the online form then you don’t need to complete the downloadable order form as well.

Do all providers need to bid for all further competitions?

No, providers don’t need to bid for all further competitions.

How do we evaluate further competitions?

The evaluation process for the framework was 60% on quality and 40% on price, we recommend that partners adopt the same approach. The evaluation process can be agreed on an organisation by organisation basis.

Once you have evaluated you can make contact with your chosen provider to set up a meeting to work through the next steps.

How long do we need to give for providers to respond to further competitions?
There are no exact timescales for further competitions, however please be mindful that providers need time to carry out a thorough process. A reasonable time is 72 hours.
Do we have to provide feedback to unsuccessful providers?

We recommend that feedback is provided to all unsuccessful providers. The reason for providing feedback is that it helps to support continuous improvement and ensures continued appropriate pricing.